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Process Dimension of Knowledge Management


According to standard definition “Process is a series of actions or operations leading toward a particular result”.

We use processes both to produce and consume or apply knowledge. The process definition itself is part of the knowledge. Process model describes the act of producing certain results, while consuming data, information and knowledge.

In the recent years Business Process Management (BPM) has become the formal approach for managing and improving processes. While BPM focuses mostly on Business aspect of process management, many of its principles are agnostic to the type of process and as such applicable to Knowledge Capture and Modeling (KCM).

In this context the process definition (or process model) augments knowledge and facilitates knowledge retention, exchange and improvement as an orthogonal dimention to data and information aspect of knowledge modeling.


Following example shows the treatment process for AML patients, as defined by a clinical trial protocol. It describes how the drug usage, dosage and timing is applied according to patient condition and response.

LR Low Risk
SR Standard Risk
HR High Risk
LD Low Dose
HD High Dose
AraC Cytarabine
ADE Daunorubicin
VPA Valproic Acid
Eto Etoposide
Clo Clofarabine
Sor Sorafenib
NK Natural Killer Cells
MA Mitoxantrone
Asp L-Asparaginase
KIR Killer Inhibitory Receptor
MRD Minimal Residual Disease


As another example, the following process model encapsulates the Procedural knowledge of developing a new product and introducing it to the marketplace. (click here for the complete paper on this topic a.k.a NPDI)



Note: Above process diagrams are defined based on BPMN or “Business Process Modeling Notation”. BPMN is the standardized graphical notation by OMG (Object Management Group) for process modeling.



11. Copyright

This paper is copyrighted by Pejman Makhfi, but it may, by the author's permission, be freely downloaded, translated, printed, copied, quoted, distributed in any appropriate media providing only that it not be altered in any way in text or intent and the author is properly credited.